I possess deep knowledge and experience in three main success components:
. To know business processes, understand the customer needs, and to be able to explain business requirements to the technical teams.
. Being able to evaluate, which solutions have preference from the technical point of view. To know what is technically possible and what may require too much resources to build. Technical knowledge also help to provide after release support to the customers.
. To be able to estimate all requirements from all involved parties, make them feasible, make things happen.
Businesswise, I have worked for a forwarding company for 10+ years and grew to Branch Manager position. At this high level in freight forwarding I was responsible for sales, facing customers, resolving claim situations, hiring personnel, setting up a brand new office, dealt with business development, budgeting and naturally reporting to C level executives. Knowledge of the business and at the same time IT technologies allows me to foresee development of the tools available for the industry. Out of my initiative and knowledge of Python and Machine Learning techniques a new Qlik based Rate Estimation tool was born at the yearly JFH Hackathon. This tool uses the previously gained data of the routings, costs and CO2 emission and suggests the customer a number of routing solutions with rate estimation. (See next tab)
Technical, at JFHillebrand IT B.V. I have been directly involved in the development of considerable number of projects. I possess experience in implementation of new development technologies: Several years ago I was the one to learn and implement SCRUM approach in our organization and led number of SCRUM trains. I have used SCRUM long enough to set up own opinion when this approach is applicable and how it can be adjusted (for example using Kanban ideas) to suit company/project needs better.
All above is backed up by my study of Theoretical Physics at Moscow Engineering Physical University (Russia) and later in IT University in Copenhagen (Denmark) where I studied Java, UI, SQL. My graduation work was: “Outsourcing for web based solutions”.
During 12 years in IT sphere I dealt with project management, test and design, provision of demos, release to production, after release maintenance and user’s coaching. Have worked with: Confluence, Microsoft Teams, Visual Studio.
Managerial, I opened a new branch of JF Hillebrand in St. Petersburg and led it during 4 years to success and business expansion. I would also specifically emphasize my recent crisis-troubleshooting task in the US. I spent 3 months in California managing a distributed team of 30 people (part of the team is located in New York to be closer to the European time zone). My personal achievement in leading, motivating, encouraging 30 people is to get from red 79.3% to green 95.6% of KPI performance score during 3 months. I used Lean Six Sigma methods to achieve this significant result. Our management appreciated my performance so much that I received double bonus of the originally agreed.
Based on the 16personalities.com I am a Protagonist.
I have profound experience working in cross-cultural environments. Have worked with developers and testers from the Netherlands, Russia, India and Portugal. Fluent in languages: Dutch, English, Danish, Russian, read French.
I love motivating people, explain things, help to climb new heights. My knowledge of Lean Six Sigma allows sharpening up the processes and bringing them to high level of perfection.